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Description
HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service 0m 48g Poe SvcHPE Foundation Care Service with Comprehensive Defective Material Retention is a strategic, enterprise grade support solution engineered to maximize uptime across your IT landscape. This extended service combines robust hardware and software coverage with the unique advantage of defective material retention, providing predictable maintenance costs, faster issue resolution, and greater peace of mind for IT teams and business leaders alike. Backed by
HPE Foundation Care Service with Comprehensive Defective Material Retention is a strategic, enterprise-grade support solution engineered to maximize uptime across your IT landscape. This extended service combines robust hardware and software coverage with the unique advantage of defective material retention, providing predictable maintenance costs, faster issue resolution, and greater peace of mind for IT teams and business leaders alike. Backed by Hewlett Packard Enterprise’s global technical resources, Foundation Care helps you minimize downtime, protect critical workloads, and keep your infrastructure running smoothly in today’s demanding environments.
Designed for reliability and efficiency, this comprehensive support offering delivers remote diagnostics, on-site hardware repair when necessary, and access to software updates and patches for eligible software. It’s built to align with your operational objectives—reducing service disruptions, accelerating problem resolution, and helping you maintain consistent service levels across on-premises, hybrid, and edge deployments. Whether you’re managing a small data center footprint or a larger multi-site environment, Foundation Care provides a dependable foundation for your IT investments.
- Comprehensive hardware and software coverage: Remote diagnosis and support for hardware, plus collaborative access to eligible third-party and HPE software support. This integrated approach helps you resolve complex issues faster and reduces the need for multiple vendors.
- Defective Material Retention (DMR): The service includes comprehensive defective material retention, giving you a critical safeguard against unexpected hardware defects and enabling smoother asset recovery and accountability during repairs or replacements.
- On-site repair when required: If remote diagnostics indicate that on-site intervention is needed, qualified technicians will travel to your location to complete hardware repairs, minimizing downtime and disruption to operations.
- Next Business Day parts and labor: A fast response framework designed to maximize equipment availability, with next-business-day parts and labor service to address urgent issues promptly and efficiently.
- Three-year coverage for productivity: Extended duration ensures long-term reliability and value, helping you plan ahead with predictable support costs and sustained IT performance across your ecosystem.
Technical Details of HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service 0m 48g Poe Svc
Technical details summarize how this service structures coverage, response times, and software elements to keep your environment supported. The information below reflects the service characteristics as described, including hardware and software support, remote diagnostics, on-site repair, and the defective material retention component. The three-year duration is designed to maximize uptime and deliver timely results, while Next Business Day parts and labor support helps minimize downtime for critical assets. Software updates and patches for eligible HPE software, as well as updates for selected third-party software as provided by the original software manufacturers, are included to help ensure your systems stay current with security and functionality improvements.
- Service duration: 3 years of coverage, providing long-term protection and planning certainty for hardware and software assets.
- Scope of coverage: Comprehensive hardware and software support, including remote diagnosis, on-site hardware repair when required, and access to software updates for eligible products.
- Defective Material Retention (DMR): Includes defective material retention to improve asset accountability and turnaround for failed components, supporting faster resolution and reduced replacement costs.
- Response times: Next Business Day - Parts and Labor service response time to better accommodate mission-critical environments and maximize dependability.
- Software support: Remote technical assistance for covered software, with access to updates and patches. Updates for selected HPE-supported third-party software are included as they become available from the original software manufacturers.
How to install HPE Foundation Care Service
- Step 1 — Confirm eligibility: Review your hardware and software portfolio to determine which products qualify for Foundation Care and the Comprehensive Defective Material Retention option. This may involve coordination with your HPE account team or authorized reseller to verify covered SKUs and serial numbers.
- Step 2 — Activate the service: Activate the Foundation Care coverage on eligible devices and software, providing essential details such as model numbers, serials, locations, and contact points for service delivery and escalation.
- Step 3 — Prepare for onboarding: Gather asset documentation, warranty proofs, and any existing support contracts to streamline provisioning. Establish an IT liaison and define preferred communication channels for remote diagnostics and on-site visits.
- Step 4 — Schedule provisioning: Work with HPE to schedule remote onboarding and configure monitoring or alerting as needed. Align maintenance windows, downtime tolerances, and escalation paths to minimize impact on operations.
- Step 5 — Access ongoing support: After activation, use the HPE Support Portal to manage tickets, track service levels, request parts, and receive software updates. Maintain up-to-date asset records to ensure accurate service delivery.
Frequently asked questions
- What does HPE Foundation Care with Comprehensive Defective Material Retention include? This service provides hardware and software coverage with remote diagnostics, on-site hardware repair when needed, software updates for eligible products, and defective material retention to help manage replacement processes more efficiently. It is designed to maximize uptime and reduce downtime costs across your IT environment.
- What is defective material retention (DMR)? DMR is a program feature that retains and manages defective components as part of the service. It helps ensure timely replacements and more predictable asset management, contributing to faster issue resolution and lowered total cost of ownership.
- How does Next Business Day support work? If an issue requires parts or service that cannot be resolved remotely, HPE commits to providing parts and labor on the next business day to restore functionality and minimize operational impact.
- Does this service include software support? Yes. For software products covered under Foundation Care, HPE provides remote technical support and access to updates and patches. Updates for eligible third-party software are included as supplied by the original software vendor.
- How long is the coverage period? The standard coverage length for this Extended Service is 3 years, offering long-term protection and predictable budgeting for IT maintenance.
Shipping Notes
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Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 1836 reviews
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Product Reviews
★★★★★ 5
Mind blowing page turner
Oh my stars!!! 🤯 he falls first and he falls hard, enemies to lovers, fated mates. Every characters are lovable. There's action, magic, one horse 🤭 and a plot twist that keep on twisting. Oh and a bad ass FMC! Loved it!
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Reviewed in the United States on April 23, 2026
★★★★★ 3
Interesting. Confusing ending that's too similar to another book
Ok, I had to process almost a whole 24 hours before I could write this review. And long story short, did I enjoy the book, yes. Does it have a lot of interesting and good parts to it? Also yes. But does it also have some major flaws? Absolutely.
Now I'm not gonna break down every single little thing in this book. But here are the basics of what I liked, and what I didn't like.
The good? I liked the characters. They intrigued me off the bad. The world building is pretty decent. It's a little confusing in the beginning, but information is slowly doled out, and some questions are answered. I found that there was a lot of little twists and turns that kept the story engaging. The magic system is intriguing.
But, there are quite a few things off for me. First off, we have another story that has heavy inspirations from other books. There are a lot of aspects in this story that felt directly pulled from throne of glass. And the big twist at the end? Was almost verbatim the same ending as the book how does it feel. As soon as I read it I was like hold up, I literally just read almost this same thing when I read how does it feel when it released like a year or year and a half ago.
Now I know no concepts are really new anymore, and inspiration comes for everywhere. But I feel like most stories it's like, oh this book has these vibes, or if you liked this book you'd like this one that's similar. But this reminds me of powerless in where there are like exact plots and plot points taken from other things. Now is that a bad thing? Not necessarily. I still enjoyed powerless, and I still enjoyed this story. But it does throw me.
There are also a few red flags that the MMC Acker gave me that were not the good kind of red flags we love. First, when they are riding thru the city and people throw stuff at the FMC and he does nothing? Red flag. When they meet his dad and they demand she vows not only to the king but to the MMC? Red flag. All the secrets he keeps? Red flag. When he SLAPS HER IN THE END? Red flag. I'm not sure how I really feel about him.
In the end. This was still an enjoyable read. I did like it and I am curious about the next book. But I am wary about some of the plot points and the MMC.
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Reviewed in the United States on November 26, 2024
★★★★★ 5
Just read it. You won’t regret it.
Format: Hardcover
This book completely blew me away. I loved every single character—not just the FMC and MMC, but the side characters too, which is rare. In a first book, side characters can feel flat while the focus is on world-building, but that definitely wasn’t the case here.
The romantic tension between the FMC and MMC was so good—seriously addictive. The plot itself felt pretty straightforward at first, and the world-building was easy to follow. It even gave me Heartless Hunter / Wolf King vibes… until the last 20 pages.
And wow—those final pages. I usually spot plot twists coming, and I thought this one was going to be predictable, but I was completely wrong. That ending genuinely shocked me—I haven’t had that reaction to a book in a long time.
I’m already counting down to book two (and that teaser chapter? Absolutely brutal).
Just read it. You won’t regret it.
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Reviewed in the United States on May 4, 2026
★★★★★ 4
4 Stars for Now!
Format: Kindle
I DEVOURED this book. I was in a huge slump after reading a horrible series right before this but after 3 pages of this book, I was hooked. I read the whole book in 2 days. I think the author did an amazing job at writing an engaging story with an amazing twist at the end. I know many readers feel betrayed by the twist and find the narrator to be unreliable but I feel that the twist was done in a great unsuspecting way. Though I do feel betrayed, I think there is so much room for redemption in the second book!
The author also did an amazing job at world/character building. She was able to do so without interrupting the story which is one of my huge pet peeves. A lot of authors build by taking breaks in the plot or dialogue which I find choppy and disengaging but this author was able to build in an engaging way. There was some lack of world/character building but I think that was due to keeping reader in the dark. The world, politics, and characters were all very easy to understand.
I found the romance a little lackluster and a bit off-kilter. Some of it was really pushy and rushed which left a bad taste in my mouth. I do hope the author delves deeper into the romance in coming books.
The FMC was a breath of fresh air. She was not whiny or stuck-up like most books. She was never afraid to accept help from others but she was still able to shine with her intelligence. Not once did I think she made a poor decision just for the sake of a plot point. She was really easy to like. The MMC could use some work but I think that will happen more in coming books.
This is a MUST read, my only advice would be to wait until it is a finished series!
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Reviewed in the United States on July 30, 2025
★★★★★ 5
Need book 2 please :-)
Format: Kindle
From the very first chapter, Metal Slinger hooked me and refused to let go.
Set in a brutal, metal-bound world where power is carved from steel and survival depends on strength, strategy, and sheer will, this story follows a young woman forced into a dangerous system where control over metal isn’t just magic — it’s dominance, protection, and rebellion. When she’s pulled into escalating conflict and shifting alliances, she quickly learns that power always comes with a cost.
The magic system is sharp and immersive without being overwhelming. The way metal manipulation is woven into combat and politics makes every confrontation feel cinematic and high-stakes. It’s gritty, tense, and beautifully layered.
The Brynn, our FMC absolutely shines. She’s fierce but not untouchable, resilient without feeling unrealistic. Watching her navigate betrayal, survival, and the slow awakening of her own strength felt earned every step of the way. There’s grit in her fight scenes and vulnerability in her quieter moments that make her deeply human.
And the tension? Immaculate. The chemistry simmers under the surface before sparking into something electric. Every reluctant alliance, every charged interaction, every moment of “are they about to destroy each other or kiss?” had me flying through pages.
The pacing is relentless — no filler, no wasted scenes. Twists land hard. Stakes keep climbing. And that ending? Absolutely feral. The kind that leaves you staring at the wall for a minute before immediately checking when book two releases.
✨ Gritty metal-based magic
⚔️ High-stakes survival
🔥 Slow-burn tension
🖤 Fierce, layered heroine
💥 A finale that HITS (but cliffhanger!)
This is one of those fantasies that reminds you why you fell in love with the genre in the first place. If this is just Book One, I am more than ready to be emotionally wrecked again in the sequel.
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Reviewed in the United States on February 14, 2026